FAQs
Please click on some of the most commonly asked questions below.
Please feel free to email us at info@aberdeenslaters.com
All contracts in excess of £1,500 pounds require a 30% deposit, with the remainder being due on completion of works.
Cash, Cheque or BACs Transfer.
We will arrange to send round a member of staff who is fully trained in all aspects of slating and flat roofing etc and provide you with a No obligation written quotation either by letter or email.
We hope you’ll never need to make a complaint to Aberdeen Slaters but we realise that mistakes sometimes happen, so if you feel unhappy about something we have done then please let us know. We promise to listen to your feedback and use your suggestions to make improvements to our service.
First of all, let us know in writing what we’ve done wrong or what it is that you’re unhappy with. If we can’t sort out your complaint straight away then we will take full details from you and arrange for the problem to be fully investigated and resolved as quickly as possible to your complete satisfaction.